Though there are many situations that require a plumber’s help, they fall into two main categories. There are the issues that can wait until a leisurely appointment date and those that need to be fixed right away. The first category includes things like most somewhat clogged drains, putting in new fixtures for a remodeling project, and minor fixture leaks. Meanwhile, the types of things that result in emergency calls often involve burst pipes, backed-up sewer lines, failed water heaters, and completely clogged drains.
We are able to fix both standard and emergency plumbing problems. For the latter, we offer 24-hour emergency plumbing service. Here, we also provide tips on what you can do to stop damage before our 24-hour emergency plumber arrives at your location.
What to Do if a Pipe Bursts
The first thing to do is turn off the water at a point prior to the break. If you can’t quickly find a valve nearby, turn off the water at the main valve. This is often in your house, just outside, or near your meter. The main valve is usually pretty big, but it can take some effort to find it if you’ve never looked for it before.
What to Do if a Massive Leak Erupts
Your first course of action should be the same as for a burst pipe. By stopping new water from getting to the failed fixture or other leak sources, you can stop a flood from happening in your home.
What to Do About a Washing Machine or Dishwasher Leak
Take care of this like other leaks. If the unit also has water inside of it, it may continue to leak after the water is shut off. Use towels to sop up the water as needed.
What to Do if You Have No Hot Water
First, check that the electricity or gas is flowing to the water heater. If it isn’t, do some basic checks. For an electric water heater, make sure that the rest of your power is on. If it’s not, the water heater can’t do its job and will have to wait until after it is restored. If it turns out that the breaker for the water heater has tripped, that signifies a bigger problem. Then, a plumber should be called to check the unit before reactivating it.
Checking a gas water heater will depend on its age. Modern ones often have no “standing,” or always-on, pilot light. These units need electricity to ignite the gas, so check your power first. For older units, which have pilot lights, make sure the pilot light is actually burning. If it’s not, relight it according to the unit’s instructions. This may be all that is needed. If the problem keeps recurring, contact a plumber for service because a relevant component is likely failing.
If your water heater passes the relevant basic checks, but the water still isn’t hot, it’s time to call a plumber to diagnose the problem and apply the proper fix.
What to Do About a Clogged Sink
There are a variety of home remedies for this. They include plunging the sink drain, using a drain clearing solution, snaking, and possibly, other methods. Care must be taken with these methods to avoid damaging the drain, so it’s often best to wait for the plumber to arrive.
After You’ve Applied “First Aid” for Your Plumbing Problem
Once you’ve taken steps to stop water leaking and flooding, and checked mechanical issues where applicable, it’s time to call the 24-hour emergency plumber. We’ll send someone right out to complete the repair and restore the use of your plumbing or equipment.